ISO 9001:2008 Certificate

NBCC Romania received the certificate ISO 9001:2008 for its quality management system that concerned continuing education related to GCDF program.

What is ISO 9001:2008
The ISO 9001:2008 Standard refers to the Quality Management Systems and is focused on the fact that the top management is aware, assumes and engages in introducing a Quality Management System to respond to clients' expectations for the services/ products of the organization.
It concerns the organization and its internal processes, which are structured by having in mind clients' satisfaction.

Why ISO:
• Clients want and appreciate a service/ product which is ISO certified seeing this as a guarantee for their money.
• An ISO certification adds to the organization goodwill and makes it more appealing for potential clients.
• The organization wants to have an objective evaluation leading to improvement of its products/services.

General benefits:
• Helps an organization "to be organized". Thus, if the person responsible with a certain process is unavailable, within less than a week another person can take over his/her responsibilities because can understand the flow of tasks by reading the procedures and forms.
• Helps an organization to control the quality of services offered by its providers and suppliers
• Adds to the organization goodwill and makes it more appealing for potential clients.